Digital Manager

DIGITAL STRATEGY MANAGER

I support companies in planning and implementing Digital Strategies, improve the organization and culture of the company to acquire new market shares.

Who is and what does the Digital Manager do

The Digital Manager is the responsible figure who guides the company in defining the Strategy and its Digital Execution.

As such help your company grow by exploiting the potential of digital technologies using strategies aimed at supporting business objectives. 

Technologies that require to be governed, coordinated together and which include Digital Marketing, Social Media Marketing, Content Marketing and the digital reorganization of business processes.

Many companies, in the absence of a figure like the Digital Manager, invest in punctual solutions that are often disconnected from each other, risking making digital economic efforts in vain and "wasting time" donated to the competition, which in the meantime may have adopted more harmonious and functional solutions obtaining better results and greater market shares.

 

The most frequent mistakes made by companies in digital activities

  • Invest in technology, such as a new website or the implementation of an ecommerce system or the development of an App, without having a clear and shared Digital Strategy, without having carried out an analysis of the real business needs as well as the requirements for measuring the return of one's own initiatives.
  • Invest in Digital Marketing campaigns, Web or Social, thinking of being able to immediately achieve business results, without having defined a Digital Marketing Strategy upstream and really understood how to convert Internet users interested in the proposed contents into customers.
  • Address the previous points without assessing the company's organizational capacity in carrying out the planned activities or managing the results obtained. Trivially, following up on contact or product requests. As business processes need to change, the tools and procedures used.

Adopting punctual solutions, disconnected from each other, often prevents having an overall view of digital activities with the consequence of adopting strategic choices without much useful information.

What are the duties of the Digital Manager

  • Analyze the target market, continuously, to verify the changes that digital technologies bring to the sector and to the habits of one's target audience.
  • Understand and monitor the behavior of the company's customers, tools and methods of use (smartphone, web, ecommerce, app), anticipating strategies to maintain high or improve the level of satisfaction and loyalty of the same.
  • Analyze and monitor your market positioning. How you are perceived by customers, what motivations are decisive in conversions.
  • How to convert contacts into customers, which channels are used and which is the most effective way to be present.
  • Support the company in the definition and implementation of investments in Digital.
  • Define, together with the management, the Digital Marketing Strategies and implementing Inbound Marketing, Content Marketing, Social Media Marketing, Conversion Marketing activities by adapting the Strategies to the feedback obtained from the measurements made.
  • Support the company to reorganize itself, digitize processes, select suppliers competent by managing and coordinating their activity, train internal figures and create new skills.
  • Bring the necessary cultural change to the company to face the new challenges of the market.

Contact me for further information

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